Privacy Policy
The People Chapter Pty Ltd
- Introduction
The People Chapter Pty Ltd (“The People Chapter”, “we”, “us”, or “our”) is committed to protecting the privacy of personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
As a specialist recruitment practice we handle personal information responsibly and transparently in delivering our services.
- APP Entity
The People Chapter Pty Ltd is an APP Entity and manages personal information in accordance with the Australian Privacy Principles.
- What Personal Information We Collect
We collect personal information that is reasonably necessary to carry out our recruitment and consulting services.
3.1 Jobseekers
We may collect:
- Resume, employment history, qualifications and skills
- Contact details
- Interview notes and communications
- References and referee details
- Results of background, competency, or medical checks (where applicable)
- Performance feedback
- Information relating to workplace incidents or complaints
- Professional registrations or memberships
- Any additional information you provide
3.2 Clients
We may collect:
- Business and contact details
- Role requirements and job descriptions
- Feedback on candidates
- Organisational structure and hiring needs
3.3 Referees
We may collect:
- Name, contact details and position
- Professional opinions about candidates
- Sensitive Information
Sensitive information (such as health information, criminal history, or professional disciplinary matters) will only be collected:
- With your consent; and
- Where it is reasonably necessary for our recruitment functions
- How We Collect Personal Information
We collect personal information through:
- Direct interactions (applications, interviews, emails, phone calls)
- Our website and online forms
- Referees and previous employers
- Publicly available sources (e.g. LinkedIn, professional profiles)
- Third-party service providers (with your consent where required)
- Purpose of Collection
We collect, hold, use and disclose personal information for purposes including:
For Jobseekers
- Recruitment and placement activities
- Assessing suitability for roles
- Managing placements and performance
- Communicating job opportunities and industry updates
- Conducting background checks and assessments
- Compliance with legal and regulatory obligations
For Clients
- Delivering recruitment services
- Candidate sourcing and placement
- Relationship management
- Marketing and service updates
For Referees
- Verifying candidate suitability
- Supporting recruitment decisions
- Direct Marketing
We may send you communications about:
- Job opportunities
- Industry insights
- Events and updates
You can opt out at any time by:
- Clicking the unsubscribe link; or
- Contacting us directly
We comply with the Spam Act 2003 and do not sell or share personal data with third parties for marketing purposes.
- Disclosure of Personal Information
We may disclose your personal information:
- To clients for recruitment purposes
- To referees and background checking providers
- To third-party service providers, including:
- Cloud and software providers
- IT and database providers
- Legal and professional advisors
- Payroll, insurance, and compliance providers
We may also disclose information where required by law.
- Overseas Disclosure
Some of our third-party providers (e.g. cloud or software platforms) may be located overseas.
We take reasonable steps to ensure that overseas recipients:
- Comply with privacy obligations; and
- Handle personal information in a manner consistent with Australian privacy law
- Data Quality and Accuracy
We take reasonable steps to ensure that personal information we hold is:
- Accurate
- Up to date
- Complete
- Relevant
This may involve verifying information with third parties (with your consent).
- Data Security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
Security measures include:
- Secure cloud-based systems
- Restricted access controls
- Password protection and policies
- Confidentiality agreements with staff and suppliers
- Secure disposal of physical records
- Data Retention
We retain personal information only for as long as necessary:
- To fulfil the purposes outlined in this policy; or
- To comply with legal obligations
When no longer required, information is securely destroyed or de-identified where lawful.
- Access and Correction
You have the right to:
- Access personal information we hold about you (APP 12)
- Request correction of inaccurate or outdated information (APP 13)
Exceptions
Access may be refused where permitted by law, including:
- Confidential reference information
- Where access would impact the privacy of others
To request access or correction, contact us using the details below.
- Complaints
If you believe we have breached your privacy, you may lodge a complaint.
How to complain
Please contact us in writing:
- Email: vgusani@tpchapter.com.au
We aim to respond within 30 days.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
- Website & Electronic Communications
You can browse our website anonymously. We may collect limited non-identifiable data such as:
- IP address
- Pages visited
- Time and date of access
Personal information may be collected when you:
- Submit forms
- Apply for roles
- Subscribe to updates
While we take reasonable steps to protect data, transmission over the internet carries inherent risks.
- Third-Party Websites
Our website may contain links to external sites. We are not responsible for their privacy practices and encourage you to review their policies.
- Contact Us
For privacy-related enquiries, access requests, or complaints:
The People Chapter Pty Ltd
Email: vgusani@tpchapter.com.au
- Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.